Your privacy matters to us. At Travixo Travels, we are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and how we keep it safe.
1. Information We Collect
When you interact with Travixo Travels — through our website, WhatsApp, email, or phone — we may collect the following information:
- Full name and date of birth
- Email address and phone number
- Passport and visa details (for international travel bookings)
- Travel preferences, dates, and destination details
- Payment information (processed securely — we do not store card details)
- Device and browser information when you visit our website
2. How We Use Your Information
We use the information you provide to:
- Process and confirm your tour and travel bookings
- Communicate trip details, itineraries, and updates
- Assist with visa applications and travel documentation
- Send promotional offers and travel deals (only if you have opted in)
- Improve our website experience and customer service
- Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell, rent, or trade your personal data to any third party for marketing purposes. Your information may be shared only with:
- Airlines, hotels, and transport providers — to complete your bookings
- Visa processing agencies — for international travel assistance
- Payment gateways — for secure transaction processing
- Legal authorities — when required by law
4. Data Security
We take reasonable precautions to protect your personal data from unauthorized access, loss, or misuse. Our website uses SSL encryption and secure payment gateways. However, no online transmission is 100% secure, and we encourage you to contact us directly for sensitive documents.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors use our site so we can improve it. You can disable cookies from your browser settings, but some features of our site may not function correctly as a result.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications at any time
7. Third-Party Links
Our website may contain links to third-party websites (airlines, hotels, etc.). We are not responsible for the privacy practices of those sites and recommend reviewing their individual privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out: